the sample had some features that weren’t agreed upon that didn’t comply with our requirements. when we asked about these issues we were met with a rude response from engineers and customer service
Response form supplier:
We are sorry to bring you a bad experience. We have already produced and arranged samples according to your requirements. Some of your demands are beyond the scope of our factory. So we rejected them. It may be a language difference that makes you feel uncomfortable. Sorry again. I hope you can find a suitable supplier in the future. Thank you!
08 May 2025